GCS Acceptable Use Policy | Grizzly Client Services

1. Purpose

This Acceptable Use Policy sets baseline conduct rules for using GCS, client workspaces, setup review, customer intake records, prepared drafts, automation queues, and support channels. It protects customers, client businesses, service providers, and GCS infrastructure.

2. No unlawful use

Clients must not use GCS to violate laws, regulations, court orders, provider rules, privacy obligations, anti-spam rules, consumer protection rules, intellectual property rights, employment rules, or industry-specific obligations.

3. No spam or unlawful messaging

Clients must not use GCS to prepare or send spam, bulk unsolicited messages, misleading commercial electronic messages, messages without required consent, or messages that ignore suppression, unsubscribe, identification, or opt-out requirements.

4. No deceptive communications

Clients must not use GCS to misrepresent identity, pricing, availability, guarantees, warranties, reviews, endorsements, financing, urgency, discounts, customer status, or service qualifications. Prepared drafts must be corrected before use if they are inaccurate or misleading.

5. No harassment or abusive content

GCS may not be used for harassment, threats, intimidation, hate, discriminatory treatment, coercive collection tactics, abusive customer replies, or messages that exploit vulnerable people.

6. No scraping or platform abuse

Clients must not use GCS to scrape, harvest, overload, probe, benchmark abusively, attack, reverse engineer, or interfere with any platform, provider, customer system, or GCS service.

7. No unauthorized access

Clients must not attempt unauthorized access to accounts, workspaces, admin routes, databases, logs, infrastructure, source code, repositories, provider dashboards, or another client's data.

8. No impersonation

Clients must not impersonate GCS, another business, a customer, a regulator, a payment provider, or any person whose authority they do not have. Sender identity and business identification must be accurate where required.

9. Regulated or high-risk claims

Clients must not use GCS to make regulated, medical, financial, legal, insurance, safety, emergency, or high-risk claims unless they are authorized, qualified, and have reviewed the content with appropriate counsel or specialists.

10. Sensitive and illegal content

Clients should not upload illegal content or unnecessary sensitive personal information. If sensitive data is required for a lawful service purpose, clients should minimize the information, restrict access, and ensure their own privacy obligations are met.

11. Security bypass attempts

Clients must not bypass authentication, two-factor controls, rate limits, audit logs, approval gates, suppression controls, provider rules, or workspace scoping. Security testing requires written authorization from GCS.

12. Suspension rights

GCS may suspend, limit, remove, or review access if it believes use creates legal, security, provider, customer, operational, or reputational risk. GCS may preserve records as needed to investigate and respond.

13. Lawyer-review notice

This Acceptable Use Policy is a serious draft for review. Draft for review. Not legal advice. Lawyer review required before full commercial reliance.