1. GCS automation role
GCS automation is designed to prepare, organize, score, queue, recommend, and track work for owner review. It supports business operators by surfacing customer requests, follow-up opportunities, and prepared internal materials.
2. Drafts and recommendations
Draft replies, Close Assist scripts, revenue prompts, customer summaries, task descriptions, and suggested next actions are assistance only. They are not final business decisions and should not be treated as reviewed, complete, or appropriate for every customer.
3. Human approval
Owners or authorized client users remain responsible for reviewing prepared actions before relying on them or using them with customers. Approval should include checking facts, consent, timing, tone, pricing, warranties, availability, and business policy.
4. Scoring limitations
AI-assisted or deterministic scoring can be incomplete, imprecise, biased by input data, or unsuitable for unusual customer situations. Scores and priorities should be treated as workflow signals, not as objective truth or guaranteed opportunity value.
5. Revenue-at-risk estimates
Revenue-at-risk values are estimates only. They may be based on average job value, client inputs, rough categories, or assumptions. They do not guarantee revenue, booked work, customer response, profitability, collection, or return on subscription.
6. Close Assist limitations
Close Assist materials are internal coaching and follow-through support. They do not replace professional sales judgment, legal review, regulated disclosure, warranty review, pricing authority, or careful assessment of each customer conversation.
7. No professional advice
GCS does not provide legal, financial, tax, accounting, employment, advertising, medical, engineering, emergency, or other professional advice. Clients should consult qualified professionals before relying on materials in those areas.
8. No guaranteed outcomes
GCS does not guarantee leads, revenue, customer satisfaction, bookings, quote wins, marketing performance, compliance outcomes, or reduced workload. Business outcomes depend on client action, customer behavior, market conditions, and provider availability.
9. Client responsibility
The client is responsible for customer relationships, consent records, instructions to GCS, team conduct, final messages, use of drafts, business decisions, and compliance with applicable laws and provider rules.
10. External sending disabled by default
External customer sending is disabled by default unless provider settings, consent settings, suppression controls, and account rules are configured to allow a compliant workflow. Customer-facing drafts can be prepared without being sent.
11. Lawyer-review notice
This Automation Disclaimer is a serious draft for review. Draft for review. Not legal advice. Lawyer review required before full commercial reliance.
Support
For questions about these terms, your data, or your account, contact [email protected].