GCS Subscription/License Agreement

1. Subscription overview

This Subscription/License Agreement describes monthly access to GCS Revenue Desk services, setup review, workspace provisioning, account activation, approval-first workflow preparation, and related support. It is a commercial draft for review, not final lawyer-approved subscription language.

2. License tiers

The available monthly tiers are Starter Revenue Desk at $1,000/month, Growth Revenue Desk at $1,500/month, and Full Revenue Desk at $2,500/month unless a signed order form or approved quote states different pricing. Prices may exclude taxes and third-party charges.

3. Starter Revenue Desk

Starter Revenue Desk generally includes request capture, basic owner-review records, prepared follow-up prompts, a workspace summary, an intake-oriented setup, and visibility into customer actions that need review. It is intended for businesses starting with core revenue follow-through.

4. Growth Revenue Desk

Growth Revenue Desk generally adds deeper Close Assist support, old-lead reactivation organization, review and referral workflow preparation, broader revenue-at-risk visibility, and weekly recovery-review style support. Exact deliverables should be confirmed in an order form or setup summary.

5. Full Revenue Desk

Full Revenue Desk generally adds deeper playbooks, campaign planning support, priority setup attention, advanced reporting concepts, and broader workflow buildout. Future advanced features may require provider configuration, fair-use limits, or separate service terms.

6. Billing through Stripe

Stripe Checkout handles payment when online checkout is connected. The subscription is active only after payment or subscription confirmation, not merely because a browser redirects after checkout. GCS stores Stripe identifiers and status metadata but does not store card data.

If Stripe is unavailable, incomplete, or not configured for a particular environment, GCS may save the setup review for manual activation instead of collecting payment online. Manual activation does not waive payment obligations unless confirmed in writing.

7. Recurring monthly billing

Subscriptions are intended to renew monthly until cancelled according to the applicable process. The client authorizes recurring billing through Stripe or another approved payment process. Billing dates, renewal timing, proration, and invoice details may depend on Stripe and final account settings.

8. Taxes

Prices may not include sales tax, harmonized sales tax, value-added tax, withholding, duties, or similar charges. The client is responsible for applicable taxes unless GCS or Stripe is required to collect and remit them. Tax language requires final accounting and legal review.

9. Failed payments

If payment fails, GCS may mark the account as setup pending, past due, incomplete, unpaid, or suspended. GCS may retry billing through Stripe, request updated payment details, pause activation, limit workspace access, or manually review the account.

10. Cancellation

Cancellation should be handled through the approved billing process, Stripe Customer Portal if available, or written support request. Cancellation timing, end-of-period access, renewal cutoff, and data handling should be finalized in lawyer-reviewed subscription terms and any signed order form.

Clients should not assume cancellation is complete until they receive confirmation or see the subscription status updated through the approved billing flow. Continued use after cancellation may be restricted, suspended, or separately billed if a transition arrangement is approved.

11. Refund policy placeholder

Refunds are not promised in this draft. A no-refund, partial-refund, setup-fee, chargeback, or goodwill-credit policy requires lawyer review before full commercial reliance. Any refund decision should be documented and aligned with payment-provider rules and applicable law.

12. Setup activation

Account provisioning may begin after verified payment, subscription confirmation, administrator approval, or manual activation. Setup may include workspace creation, user activation, intake configuration, prepared actions, and first-week activation tasks. Activation timelines are estimates unless separately contracted.

13. Client portal access

Client portal access allows authorized business users to view or manage the subscribed workspace. Portal access does not include source code, repository access, platform-admin controls, infrastructure credentials, deployment systems, database credentials, or other internal GCS controls.

14. Workspace provisioning

Workspace provisioning depends on accurate client inputs, selected license, setup review details, payment status, and available GCS capacity. GCS may adjust setup details for clarity, security, supportability, provider limitations, and account scoping.

15. Email and account activation

GCS may send account activation, setup, billing, support, and access-related communications to the owner email or authorized users. Activation links, codes, and recovery flows may expire or require additional verification for security.

16. Approval-first automation

The subscription provides approval-first workflow preparation by default. GCS prepares actions, drafts, summaries, queues, and recommendations for review. External customer messages are not automatically sent unless provider settings, consent settings, and account rules are configured for a compliant workflow.

17. No recovered-revenue guarantee

GCS may organize missed leads, quotes, old customers, customer questions, and revenue-at-risk work, but it does not guarantee recovered revenue, booked jobs, customer replies, sales conversion, advertising results, or a specific return on subscription cost.

18. Third-party services

Subscription value can depend on third-party availability, including Stripe, hosting, email providers, security providers, and future voice or analytics providers. Provider outages, API changes, pricing changes, account limits, or compliance blocks may affect service functionality.

19. Usage limits and fair use

GCS may apply reasonable usage limits to records, workspace users, support requests, provider events, data storage, automation queues, email drafting, reports, and future call minutes. Fair-use terms should be finalized before broad commercial rollout.

20. Additional services and overages

Additional implementation help, custom workflows, data imports, campaign planning, advanced reporting, future call minutes, or provider configuration may require separate fees. Overage and professional-service terms are placeholders until lawyer-reviewed ordering terms are complete.

21. Suspension for nonpayment or misuse

GCS may suspend, limit, or withhold activation for nonpayment, suspected fraud, chargebacks, security risk, misuse, prohibited activity, inaccurate setup details, or instructions that would create unreasonable legal or provider risk.

22. Termination

Termination may end access to workspace functions, provider integrations, support, and activation services. Return, export, deletion, archival, and retention of data after termination require final legal review and may be affected by legal, billing, security, and backup needs.

23. No code or source access

The subscription is a service license only. It does not sell, assign, license, or transfer GCS software, source code, repositories, admin tooling, infrastructure, platform controls, templates, or proprietary workflow logic to the client.

24. Data export and deletion placeholder

GCS expects to support reasonable account-data export or deletion requests where technically feasible and legally appropriate. Final scope, timing, fees, backup retention, exceptions, and customer-data responsibilities should be set in lawyer-reviewed data and subscription terms.

25. Lawyer-review notice

This Subscription/License Agreement is a serious draft for review, not final lawyer-approved subscription language. Draft for review. Not legal advice. Lawyer review required before full commercial reliance.